Design Thinking —
User-Centred Innovation

Design Thinking is a human-centred methodology for innovation and problem-solving. It combines empathy, creativity and analytical rigour to develop solutions that genuinely meet user needs. Enviso's Design Thinking Practitioner programme includes international INNOAP certification and is available online live and in-company.

INNOAP Certification2 days online live 350 EUROpen & In-company
Enrol nowView 2026 sessions

What is Design Thinking?

Design Thinking is a structured innovation process that starts with deep understanding of users and their needs, then moves through ideation and rapid prototyping to validated solutions. Unlike traditional problem-solving, Design Thinking embraces ambiguity, encourages iteration, and keeps the human at the centre throughout.

It is widely used in product development, service design, digital transformation, organisational change and any context where innovation needs to create real value for real people.

The Design Thinking process

Empathise

Understand users deeply through observation and interviews

Define

Synthesise insights into a clear problem statement (POV)

Ideate

Generate a wide range of creative solutions

Prototype

Build quick, low-fidelity representations of solutions

Test

Validate with real users and refine

What you will learn

Apply the 5-phase Design Thinking process to real challenges
Conduct user interviews and empathy mapping
Facilitate ideation sessions (brainstorming, SCAMPER, How Might We)
Build and test rapid prototypes
Define user personas and journey maps
Combine Design Thinking with Lean Six Sigma and Agile
Lead innovation workshops in your organisation
Sit the INNOAP international certification examination

2026 Sessions

SessionDatesPrice
Session 15 – 6 March 2026350 EUR
Session 211 – 12 May 2026350 EUR

Ready to innovate?

Enrol in a Design Thinking session or request an in-company workshop.

Enrol nowView full calendar
Andaluza Boncu – LSS Trainer & Consultant Enviso

Course Registration

Andaluza Boncu

Lean Six Sigma Trainer & Consultant · Enviso

info@enviso.org +40 724 502 372
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